Connect Klaviyo to Gorgias
Bring Klaviyo email engagement and segments into Gorgias so support replies with full context.
- Gorgias · ticket createdtrigger
- Enrich from Klaviyo profileaction
- Classify and prioritizeAI
- Route ticketaction
- Routeddone
Klaviyo drives ecommerce email while Gorgias handles support tickets. Gorgias has a native Klaviyo connector, but it is mostly one-way and shallow. Spojit uses its native Klaviyo connector and builds Gorgias calls so support sees engagement context and marketing reacts to support events.
Klaviyo and Gorgias, working together
When a customer in a key Klaviyo segment opens a Gorgias ticket
tag the ticket and route it to the right team
When a Gorgias ticket is resolved
track a custom event on the Klaviyo profile
When a customer marks a complaint in Klaviyo
create a Gorgias ticket with the context
When a VIP profile in Klaviyo contacts support
set priority and notify the team in Gorgias
Built for how Klaviyo and Gorgias really work
Context on tickets
Surface Klaviyo segment, lifetime value, and engagement on the Gorgias ticket so agents reply informed.
Support events to Klaviyo
Push ticket outcomes back to Klaviyo as events to pause or trigger flows.
Smart routing
Use Agent Mode to classify and prioritize tickets based on the customer's Klaviyo profile.
Why teams build this on Spojit
Gorgias offers a native Klaviyo integration, but it is largely one-directional and surfaces limited profile data. Spojit uses its native Klaviyo connector with Miraxa-built Gorgias calls, so you get two-way flow: rich profile context on tickets, support outcomes written back to Klaviyo events, and AI routing, all on durable execution.
With Spojit
- Klaviyo is a native Spojit connector and Miraxa builds the Gorgias calls, covering more than the one-way native link.
- Agent Mode classifies and prioritizes tickets using profile context.
- Billed by execution time plus AI credits, with no per-ticket task fees.
Klaviyo + Gorgias, answered
Is Klaviyo a native Spojit connector?
Yes. Klaviyo is first-class, so reading profiles, segments, and events is reliable out of the box.
Can support outcomes trigger Klaviyo flows?
Yes. A resolved Gorgias ticket can write a custom event to the Klaviyo profile to pause or trigger a flow.
How are VIPs handled?
Agent Mode reads the Klaviyo profile to set priority and route VIP tickets to the right Gorgias team.
What is possible depends on your plan and authorized API access. Some Klaviyo and Gorgias endpoints and capabilities are gated by the vendor (for example, parts of an API may require a higher tier, and write access can require a custom or add-on connection on an eligible plan), so not every workflow is available on every account from day one. You can request a feature or integration any time, and we will get in touch to figure out how to make it work.
Connect Klaviyo and Gorgias today
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