Connect Shopify to Attentive for smarter SMS
Attentive's native Shopify sync covers the basics. Spojit adds custom events, suppression, and cross-tool logic for your SMS journeys.
- Shopify · checkout abandonedtrigger
- Segment by intentAI
- Build cart event payloadaction
- Trigger Attentive journeyaction
- Donedone
Attentive ships a native Shopify integration that handles subscriber sync and core commerce events, so standard journeys work out of the box. The custom work, like firing precise events from enriched order data, suppressing recent buyers, or coordinating SMS with other channels, is where Spojit adds value without replacing what already works.
Shopify and Attentive, working together
When an order ships in Shopify
send a shipping-update custom event with tracking detail to Attentive
When a customer abandons checkout in Shopify
trigger an abandoned-checkout journey in Attentive with cart contents
When a Shopify customer just purchased
suppress them from promotional SMS journeys in Attentive for a cool-down window
When a product is restocked in Shopify
fire a back-in-stock event to subscribed profiles in Attentive
Built for how Shopify and Attentive really work
Custom commerce events
Send precise, enriched events to Attentive that go beyond the native integration's fixed event set.
Suppression logic
Use order recency and status to suppress or release subscribers from SMS journeys automatically.
Channel coordination
Coordinate Attentive SMS with email and other tools so customers don't get duplicate or conflicting messages.
Why teams build this on Spojit
Attentive has a strong native Shopify integration that syncs subscribers and standard commerce events, and it should remain the backbone of your SMS program. Spojit complements it where the native event set is too coarse: enriched custom events, recency-based suppression, and cross-channel coordination, all on execution-time pricing instead of per-event fees.
With Spojit
- Extend Attentive's native event set with enriched, custom commerce events.
- Direct Mode sends deterministic events with no AI credits; add AI only for segmentation.
- Durable execution retries events through Attentive's API limits without losing them.
Shopify + Attentive, answered
Does Spojit replace Attentive's native Shopify integration?
No. Keep the native sync for subscribers and core events; use Spojit for custom events, suppression, and cross-channel logic.
Can Spojit send custom events to Attentive?
Yes. Spojit can post custom events with any payload you build from Shopify and other systems.
Is each event billed separately?
No. Spojit bills by execution time, plus AI credits only when Agent Mode runs, not per SMS event.
What is possible depends on your plan and authorized API access. Some Shopify and Attentive endpoints and capabilities are gated by the vendor (for example, parts of an API may require a higher tier, and write access can require a custom or add-on connection on an eligible plan), so not every workflow is available on every account from day one. You can request a feature or integration any time, and we will get in touch to figure out how to make it work.
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