Connect Slack to ServiceTitan
Surface ServiceTitan jobs, appointments, and exceptions in Slack so your field and office teams react in real time.
- ServiceTitan · job on holdtrigger
- Summarise and routeAI
- Post to office channelaction
- Manager actions threadapproval
- Exception cleareddone
ServiceTitan runs the trades business; Slack is where your office and dispatch coordinate. When a job is booked, cancelled, or stalls, the right people need to know now, not at the next status meeting. Spojit pushes the ServiceTitan events that matter into Slack, with AI to summarise and route the noisy ones.
Slack and ServiceTitan, working together
When a job is booked in ServiceTitan
post the job details to the dispatch Slack channel
When a job status changes to on hold in ServiceTitan
alert the office channel and tag the owner in Slack
When a high-value estimate is created in ServiceTitan
notify the sales channel in Slack for follow-up
When a customer leaves a low rating in ServiceTitan
open a Slack thread for the service manager to action
Built for how Slack and ServiceTitan really work
Event routing
Different ServiceTitan event types post to the channels that own them, so dispatch, sales, and service each see only what matters.
AI exception triage
Agent Mode reads a stalled or low-rated job and writes a one-line summary with a suggested next step into Slack.
No connector to build
Miraxa reads the ServiceTitan API and builds the authenticated calls, so you do not wait on a pre-built integration.
Why teams build this on Spojit
ServiceTitan has no general-purpose Slack integration, and its built-in notifications stay inside ServiceTitan or email. ServiceTitan is not a pre-built Spojit connector either, but that is the point: Miraxa reads the ServiceTitan API directly and builds typed, authenticated calls, so you get rich, routed, two-way Slack workflows without waiting for anyone to ship a connector.
With Spojit
- No pre-built ServiceTitan connector required: Miraxa reads the API docs and builds the authenticated calls.
- Agent Mode triages exceptions into clear Slack summaries; plain notifications run free in Direct Mode.
- Billed by execution time, not per ServiceTitan event or Slack message sent.
Slack + ServiceTitan, answered
Is there a pre-built ServiceTitan connector?
Not needed. Miraxa reads the ServiceTitan API docs or a sample payload and builds the authenticated calls for you.
Can different job types go to different channels?
Yes. You route each ServiceTitan event type to the Slack channel that owns it, with optional AI triage on exceptions.
Does this work two ways?
Yes. Slack actions can write back to ServiceTitan, for example acknowledging a job or updating a status.
What is possible depends on your plan and authorized API access. Some Slack and ServiceTitan endpoints and capabilities are gated by the vendor (for example, parts of an API may require a higher tier, and write access can require a custom or add-on connection on an eligible plan), so not every workflow is available on every account from day one. You can request a feature or integration any time, and we will get in touch to figure out how to make it work.
Connect Slack and ServiceTitan today
Describe what you want to automate and Miraxa builds the workflow. Start free, no credit card required.