Connect Magento to Front
When a customer asks about a Magento order in Front, Spojit looks it up and drafts the reply with status and tracking. When an agent tags a return, it flags the Magento order and opens the return for the team. You need an Adobe Commerce integration access token, plus a Front API token; describe the workflow and Miraxa builds it.
- Front · order questiontrigger
- Look up Magento orderaction
- Draft replyAI
- Send from Frontaction
- Answereddone
Support teams using Front for a Magento store spend their day switching to the admin to look up orders. Spojit brings the order to the conversation: status, items, shipments and tracking found automatically and drafted into a reply.
Adobe Commerce and Front, working together
A customer asks about an order in Front
look up the Magento order and draft the reply with status and tracking
An agent tags a conversation as a return
flag the Magento order and create the return task with the items
A customer changes their address by email
update the order before it ships and confirm in Front
A new Magento customer registers
create the Front contact
Built for how Adobe Commerce and Front really work
Orders on the conversation
Status, items, shipments and tracking looked up automatically.
Actions from the inbox
Returns flagged and address changes applied from a tag.
Drafted replies
AI drafts and the agent approves.
Why teams build this on Spojit
Front does not connect to Adobe Commerce out of the box, so agents work with the Magento admin open in another tab. Spojit links both through built-in connectors and drafts answers from live order data.
With Spojit
- Adobe Commerce and Front connectors are both built in.
- No Magento extension or Front plugin to install.
- Agents stay in Front for the whole conversation.
Adobe Commerce + Front, answered
How does it find the order?
From the order number in the message or the customer's email.
Can agents act on orders from Front?
Yes. Tags can flag returns or apply order changes through Spojit.
Does it need a Magento extension?
No. Spojit uses the Magento REST API.
What is possible depends on your plan and authorized API access. Some Adobe Commerce and Front endpoints and capabilities are gated by the vendor (for example, parts of an API may require a higher tier, and write access can require a custom or add-on connection on an eligible plan), so not every workflow is available on every account from day one. You can request a feature or integration any time, and we will get in touch to figure out how to make it work.
Adobe Commerce + Front sans étapes manuelles ? Obtenez un audit d'automatisation gratuit.
Parlez-nous de vos systèmes et du travail manuel entre eux. Vous obtenez un court échange et un plan concret pour l'automatiser sur Spojit. Gratuit et sans engagement.
Connect Adobe Commerce and Front today
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